Booking on the Wellnessboot is mandatory and necessary. Due to our closure from March 15 to July 1, there have been many guests who had planned a sauna day and were ultimately unable to go. We would like to offer these guests the opportunity to relax and redeem their vouchers before the end of this year.
As a result, there is limited availability per day for each type of entrance. It is therefore possible that a certain package still has room in the digital agenda and an externally purchased ticket is unfortunately fully booked. We ask for understanding from all our guests, as we want to offer everyone the opportunity to redeem already purchased vouchers as quickly as possible.
In addition to the vouchers already issued, a reduced number of new vouchers are sold every day. So be sure to book in time as there is only 30% of the regular capacity available and already purchased vouchers have priority.
Access to the Wellnessboot will not be granted without a reservation.
In the summary below, the most important points from the VNSWB protocol, supplemented with the latest RIVM guide:
Do you still have a voucher of the Wellnessboot because of the temporarily closing? No problem: all vouchers, wellness discount cards, bathing cards, gift vouchers and other vouchers with an end date between March 16 and June 30 are extended until December 23, 2020. To use this extension, you must submit your original vouchers or wellness discount card as an attachment / send photo to email@example.com. Against exchange of these vouchers you will receive new vouchers with a validity until December 23, 2020 valid at the Wellnessboot.
The Wellnessboot team has all hands on deck to assist everyone as well and carefully as possible, however we are only available by email. We try to answer all emails as soon as possible!
The hotel reservation is final; cancellation is only possible under the following conditions: